State Farm® Insurance Agent Esther Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cheryl Kile
October 24, 2025
"Very thorough and helpful with dealing with multiple automobile policies…"
"Hello Cheryl Kile! We are glad to know that Sena was able to such a help with helping you with your insurance needs. We are truly glad we were able to help you get a good understanding your automobile policies. We thank you for your kind feedback and will pass this along to Sena. If you have any more questions, do not be afraid to reach out. - Esther"
Leslie Long
October 24, 2025
"Prompt response times and great customer service!!"
"Hello Leslie Long ! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us and that Arika helped you with your insurance needs and provided great customer service. If you ever need assistance in the future, do not be afraid to reach out! - Esther"
ilesanmi Joseph
October 23, 2025
"Grateful for the good job mrs Esther, mrs Arika others were all doing, l love your timely response to call and resolving issues without delay. I enjoy all your services and l pray that God will continue to support you and enlarge your coast in Jesus Mighty Name Amen. Thanks"
"Hello ilesanimi Joseph Thank you for taking the time to share your thoughts on our State Farm Office! We’re glad to know you’re satisfied with the service and that Arika was able to resolve all your issues. At our State Farm office, we aim to provide the best service possible. If you ever have any questions or need assistance, we’re here to help! - Esther "
PETER TAWIAH ANDOH
October 23, 2025
"Excellent customer service, great sense of humor"
"Hello Peter Tawiah Andoh, we’ love your positive feedback! It's good to hear that Arika provided you with great customer service. We will pass along these great remarks to her. If there is anything else we can do for your insurance needs, just let us know! - Esther"
Eric Nkengateh
October 23, 2025
"Arika is very professional .she answered all my questions and l am pleased with that."
"Hello Eric Nkengateh! Were glad to know your insurance needs were taken care of. It's great to here that Arika was able to provide you with great professionalism and that she answered any questions that you had. We will pass along this great feedback to her. If you have any more questions, please be free to reach out! - Esther"
Elbert Purcell
October 23, 2025
"Always helpful - great staff - 3 generations of my family totally recommend!"
"Hello Elbert Purcell, we are glad that Arika was able to be such a great help to you and your insurance needs. It's great to here that we served 3 generations of your family, and we hope we can continue! If you ever need assistance in the future, don't hesitate to reach out! - Esther"
Gildas Tiokeng
October 23, 2025
"I was pleased with the level of customer service from Arika Ferron , clear communication and policy explanation. My questions were answered and she took care of my insurance needs. Thank you Arika"
"Hello Gildas Tiokeng, we appreciate your review! We are glad to know you had a great experience with Arika, and that she was able to treat you with great customer service and clear communication. These kind remarks will be passed to her. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
atud ignatius
October 21, 2025
"Mrs Esther made me fall in love with statefarm ,her services are so exceptional and her customer services is excellent .5/5"
"Hello Atud ignatius! Thank you so much for your kind words! I am glad to hear that I was able to provide you with exceptional service and made your experience with State Farm a positive one. I am thankful that I was able to be such a help to you and your insurance needs. If you ever need any assistance, we're here to help! - Esther "
Edwin Escamilla
October 18, 2025
"Horrible. Transferred agents because of her, her office was unprofessional and tried overcharging me after they made an error on their end. Once I said I was transferring agents she was mad at me?? When she wanted me to give her an additional $350 for something I had already paid… Wouldn’t recommend her to anyone."
"Hello Edwin Escamilla, We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. - Esther"
Terica Alleyne
October 16, 2025
"Esther's team; specifically Arika has been great with my car and home insurance questions and needs!"
"Hello Terica Alleyne! Thank you so much for your kind words! We're thrilled to hear that our team were able to assist you effectively with your car and home insurance questions. If you ever need anything else, don’t hesitate to reach out! - Esther"
Awa Sanou
October 9, 2025
"Thank you so much Sena you was so helpful you solved my problem with no stress you are the best so kind i appreciate you 🙏"
"Thank you so much for your kind words about Sena! We’re thrilled to hear that Sena was able to assist you and make the process stress-free. We will be sure to pass along your wonderful remarks to her. If you need anything else, please don’t hesitate to reach out.- Esther"
olvin magana
October 7, 2025
"angie is a very professional, patient girl, she explains everything very clearly about prices and coverage related to insurance, I am very happy with her service."
"Hello Olvin Magana, thank you for sharing your positive experience! We’re glad to hear that Angie provided clear explanations and professional, patient service. We will make sure to pass along your kind words to her. If you ever need any further assistance, please feel free to contact us. - Esther"
C N
October 2, 2025
"Arika and Esther are amazing 👏"
"Hello C N ! Thank you so much for your kind words! We're thrilled to hear that myself and Arika provided you with an amazing experience. We appreciate your feedback and look forward to serving you again in the future!"
Daniel Gyimah
October 1, 2025
"Esther is such an amazing person who deserves to be loved by everyone around her,she also have time for everyone."
"Hello Daniel Gyimah, I truly do thank you for your kind review. It's means so much to me that I was able to be such a great help to you and your insurance needs. At our State Farm office, we always plan to provide family feeling customer service. We like to ensure that our customers walk away with not only their needs taken care of, but to also know that we enjoyed helping them. We are always here to help! - Esther"
El Gee
September 10, 2025
"Great service and excellent customer service"
"Hello El Gee! We’re thankful for your feedback! It was our pleasure to assist you, and we are glad to know that we were able to provide excellent customer service. We truly do value your insurance needs and always plan to meet them. If there is anything else we can do to help, please let us know! - Esther"
Samuel Kem Bumbara
September 9, 2025
"I had a fantastic experience with Sena today."
"Hello Samuel Kem Bumbara ! We are glad to know that you had a fanatics experience with our State Farm office. We are glad to hear that Sena was able to be a great assistance to your insurance needs. We will pass along this great feedback to her. If you ever need assistance in the future, we are always here to help at our State Farm Office! -Esther "
Robert Asamoah
September 5, 2025
"Julissa my agent was so professional, she had a lot of patience with me . She took her time to explain what I was getting. She took her time to explain and signed me up with State Farm insurance Multi Auto insurance and Home insurance. At the end she was on the phone with me to help cancel my insurance with the other company. Julissa thank you so much Robert"
"Hello Robert Asamoah! Thank you for reviewing our State Farm office! We’re glad to know you had a positive experience with us. It's great to here that Julissa was able to be such great assistance to your Multi Auto insurance and home insurance needs. We will go ahead and pass along these great remarks to Julissa! Thank you again Robert for your kind review! - Esther"
Binta Shaw
September 5, 2025
"She is excellent"
"Hello Binta Shaw! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We aim to provide great insurance assistance at our State Farm Office. If there is anything else we can do to help, please let us know! - Esther"
Charles Jr
September 5, 2025
"Esther’s attention to details and dedication is really remarkable. She made the process easy to understand and her transparency on updates and follow up were on point. Best and quality service provider."
"Hello Charles Jr! I am thankful to know that I was able to be such great help to you today! I thank you for your kind words and remarks. At our State Farm office, we try to provide you with the best service possible when regarding your insurance needs. If you ever have questions, or need help in the future, do not be afraid to reach out! - Esther"
Shelia Ramsey-Caldwell
August 29, 2025
"I am always pleased with the level of customer care I receive from Esther and her staff. My questions are always answered and they look out for our insurance needs."
"Hello Shelia Ramsey-Caldwell, we truly appreciate your kind words and remarks about our State Farm Office. I am glad that were able to help provide you with great customer service, will continue to make sure your insurance needs are met. We are always here to help at our State Farm Office. - Esther"
William Moffitt
August 28, 2025
"I was trying to get my daughter on our insurance so she could practice driving with her mom. Sana made it easy for me."
"Hello William Moffitt! Great to hear that we were able to get your daughter on the insurance. Safe driving is the best driving! We are glad to know that Sena was able to big a big help in achieving that for you. Were glad to know that your insurance needs were met. If you ever have questions, or need help, we are always here! - Esther"
samuel agyemang
August 27, 2025
"Great customer service through engagement and clear communication. Provided product information in a such a precision to remove ambiguity and misconception about the product quality."
"Thank you, Sameul Agyemang, for reviewing our State Farm office! We’re glad to know that you had positive experience with us. At our office we aim to provide the best clear communication about services needed, and to make sure we meet your insurance needs to its full capability. We are always here to help! - Esther"
Richard Nyarko
August 26, 2025
"Very excellent customer care"
"Hello Richard Nyarko, Thank you for reviewing our State Farm office! We’re glad to know you had a positive experience with us and were glad to know that you received good customer service from us. We look forward to continuing to support your insurance needs. -Esther"
Anna Myers
August 25, 2025
"Ms Esther and her team are phenomenal! They take good care of me and make me feel like family. Whenever I have issues relating to insurance or the MVA, they handle with swiftness. Sena is sooo amazing. I can't thank her enough for going above and beyond to make sure am in good standing with my insurance and the MVA Thank you team and God bless you All..🙏"
"Hello Anna Myers! We really appreciate your kind words and remarks about our State Farm office. Our mission is to provide a family/friendly experience when helping you achieve your insurance goals. We are glad to know that we were able to do that. Were glad to know that Sena was able to help and insure your insurance needs. We will pass along these kind statements to her. If you ever need assistance in the future, we are always here to help at our State Farm Office. - Esther"
Isata Bah
August 25, 2025
"Best customer service, Esther is such a sweetheart. They’re like family now"
"Hello Isata Bah! We are truly thankful for your kind review. I am glad I was able to help assist you and your insurance needs. We are glad to know that were like a family connection to you, and we want to continue to make insurance needs as easy as possible. We are always here to help at our State Farm office! - Esther"