State Farm® Insurance Agent Esther Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
William Chicas
May 15, 2026
"Jess was amazing and very knowledgeable. She made the process easy and answered all my questions. She was patient with me and took her time even when i got a bit frustrated with the process a bit. Th k you so much Jess for all your help."
Mosongo Itoe
May 14, 2026
"Great experience with State Farm and Mario most especially. My rate recently went down, and the process was smooth and transparent. I appreciate the savings and the excellent customer service!”"
"Thank you for your kind review! We’re so glad to hear you had a great experience with our office and that Mario was able to help make the process smooth and transparent. It’s always great news when we can help our customers save money while still providing excellent service. We truly appreciate your trust in our office and look forward to continuing to assist you with your insurance needs! -Esther"
Bobson Kumi
May 13, 2026
"Miss Jess is a Professional Superstar who has incredible in-depth knowledge of her work at State Farm such Superheroes are a great Asset to the company. I bought a car for my son and needed insurance to cover him Miss Jess went above and beyond to help us. Her excellent knowledge of her work was simply remarkable within minutes my son was covered what an amazing angel. I recommend Miss Jess for every one. I hope she wins the best worker award at her work for the year 2026. Bravo for an excellent performance today."
"Thank you so much for this amazing review! We are thrilled to hear about your wonderful experience with Jess. She truly takes pride in helping our customers, and it means so much to know that her knowledge, professionalism, and dedication made the process smooth for you and your son. We’re so happy she was able to get him covered quickly and provide the level of service you deserve. Your kind words and recommendation mean a lot to our office, and we’ll be sure to share your praise with Jess. Thank you again for trusting our office with your insurance needs! -Esther"
Warren Burris
May 8, 2026
"The customer service from this State Farm branch is second to none. Arika really made me feel that I was her only customer. The team was very attentive, knew their products and provided expert advise. They will always be my first call for any insurance needs."
"Thank you so much for your kind words and for trusting our office with your insurance needs! We’re thrilled to hear that Arika and the team provided such attentive service and made you feel valued throughout the process. Providing knowledgeable guidance and personalized care is always our goal. We truly appreciate your support and look forward to continuing to be your first call for all your insurance needs! - Esther"
Nana Yaw Amankwah
May 7, 2026
"I have been with the Esther’s State Farm Insurance company for about 4 years. They have been serving me alright, but on Wednesday 4/6/2026 one of their staff called Nana Yaa made me feel very uncomfortable. The way she treated me or she helped me feel comfortable to be with the STATE FARMS INSURANCE COMPANY FOR EVER ."
"Thank you so much for being with our office for the past 4 years and for taking the time to share your experience. We truly appreciate your loyalty and kind words. We’re so happy to hear that Nana made you feel comfortable and provided you with the level of care and support that makes you want to stay with State Farm for years to come. We value your trust in our office and look forward to continuing to serve you. - Esther"
YOUNGHEARTZ21 YOUNGHEARTZ21
May 6, 2026
"If I could give a zero I would I had the worst experience dealing with this office I had an issue signing up with state farm so I decided to cancel my policy. this office refused to help me kept my money gave me the run around 2 weeks later still no cancellation or refund. I know they work off commissions but fraud should not be a tactic."
"Thank you for taking the time to share your experience. For clarity, this policy was purchased directly online, without involving my office during the initial setup. When inquiries were brought to our attention, our office and State Farm Corporate both explained that cancellations cannot be completed while an application/policy is still in process. Once the policy is fully issued, it can be cancelled and any eligible refund will be processed and sent. Also, since the policy was purchased directly online, we do not have access to your policy account to service or process the cancellation at that stage. Once the policy is issued and assigned to my office, we will be able to help ensure your funds are returned to you."
*DMT5150*
May 5, 2026
"I was only on the phone for 30 minutes and Jess had everything set up & sent to me. Service was outstanding & Thank you for answering all my concerns... Sincerely, David M. Tozzolo"
"Hello David M Tozzolo, We’re thankful for your positive feedback! We are glad to know that Jess was very professional and great with assisting you with your insurance needs. We will pass along this great feedback to her. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Esther "
Dave Wemmy
May 5, 2026
"Had a great experience with ms Nana at State Farm. She was very responsive, knowledgeable, and truly cared about helping me get the best coverage. I appreciate her support"
"Thank you for your kind feedback! We’re glad to hear Nana provided you with responsive, knowledgeable service and helped you find the right coverage. We truly appreciate your trust in this office and are always here if you need anything in the future. - Esther"
Lan Ubr
May 1, 2026
"Thanks to this State Farm Agency!! Mario want the extra mile for me and my family! Excellent job!!!"
"Thank you so much for your kind words! We’re thrilled to hear that Mario went the extra mile for you and your family. Providing excellent service is our top priority, and we truly appreciate you recognizing his efforts. If you ever need anything else, please don’t hesitate to reach out! - Esther"
Allbrick
May 1, 2026
"Thanks to Mario The quote was great and now I’m a member of State Farm, excellent service at this agency I couldn’t ask for anything better"
"Thanks for the great feedback! We’re really glad Mario was able to give you a solid quote and that you’re now part of the State Farm family. We always try to make things easy and straightforward, so it’s awesome to hear you had a good experience with our agency. If you ever have questions or need anything else, just reach out—we’re here to help. -Esther"
Kobina
April 30, 2026
"Great personality"
"Hi Kobina, I appreciate your kind words! We're glad you had a great experience with us, and it means a lot to know we could help with your insurance needs. - Esther"
Williams Lakeisha
April 24, 2026
"Hello Ms. Carlina Townsel I just wanted to take a moment to sincerely thank you for all of your help in securing my State Farm rental insurance. You were an absolute pleasure to work with—so kind, patient, and professional. I truly appreciate all the time and effort you put in. Thank you so much! [Lakeisha Williams]"
"Thank you so much, Lakeisha, for your kind and thoughtful review! We truly appreciate you taking the time to share your experience. Carolina is an important part of our team, and we’re glad she was able to provide you with such great service while helping you secure your State Farm rental insurance. If you ever need anything else, please don’t hesitate to reach out—we’re always here to help! -Esther"
Seventh Nana
April 15, 2026
"Carolina was helpful and polite and assisted me through the quote process."
"Thank you for your kind words! We're glad to hear that Carolina was helpful and polite while assisting you through the quote process. We appreciate your feedback and look forward to serving you again in the future. -Esther"
Zachary Wright
April 9, 2026
"Mario V Alvarez was great he help us switch from Liberty Mutual. We save over $1k while also getting our deductibles significantly reduced thank you!"
"Thank you so much for the kind words! We’re really glad Mario was able to help make the switch from Liberty Mutual smooth and worthwhile for you. Saving you money while lowering your deductibles is exactly the kind of outcome we strive for. We truly appreciate your trust in us and are always here if you need anything in the future! -Esther"
Trishelle Lewis
April 9, 2026
"Wonderful customer service very welcoming she was so sweet to me"
"It means a lot to hear that you felt welcomed and taken care of. Creating a positive experience is something we truly value, so your feedback means everything to us. We look forward to helping you out in the future- Esther"
Amy Maynard
April 9, 2026
"I called for a general question. Very bad energy, I do not recommend."
"I am sorry you feel that way. Per our conversation you are more than welcome to pick up a calender. I'm sure your State Farm Agent will have options for you as well."
Samel Gross
April 2, 2026
"Jesse was very polite and had great customer service"
"We’re glad to hear that Jesse provided such polite and excellent customer service! We truly appreciate your feedback and are grateful for the opportunity to assist you. Please don’t hesitate to reach out if you ever need anything in the future. -Esther"
Latoya Felder
April 2, 2026
"Mario was absolutely amazing!!! He saved me a lot of money as I have no points on my licensed and was paying an outrageous amount for car insurance with another vendor! I appreciate the quality service it was exceptional!!"
"Thank you so much for the kind words! I’m really glad Mario was able to help you save money and provide the level of service you deserve. We truly appreciate you taking the time to share your experience, and we’re happy to have you with us! If you ever need anything else, we’re always here to help. - Esther "
Adnerb Adnerb
April 2, 2026
"Jess was a delight to work with. I got the best quotes compared to the insurance company i was with. She also assisted in the cancellation process which was a smooth sailing. Also very professional at all times and answered every single question i had. No gimmicks whatsoever"
"Thank you so much for your kind words! We’re glad Jess was able to help you find a better rate and make the transition smooth and stress-free. It’s great to hear she was professional, transparent, and answered all your questions along the way. We truly appreciate your trust! - Esther"
Happiness
March 26, 2026
"I had a great experience working with Mario at the State Farm Insurance Agency under Esther Swith. I truly appreciate his professionalism throughout the entire process on the auto insurance with full comprehensive coverage on my three vehicles. He is soft-spoken, patient, and very knowledgeable, which made everything feel comfortable and easy to understand. What stood out most was his persistence and dedication in helping me get onboarded with State Farm. He took the time to work with me, answered all my questions, and made sure I felt confident in my decisions. Most importantly, he worked closely with me to find a rate that I am genuinely comfortable with. I highly recommend Mario to anyone looking for excellent customer service and a smooth insurance experience."
"We’re so glad Mario could help with everything and make the process easy and comfortable. It means a lot to hear how patient and knowledgeable he was, and we really appreciate your recommendation. Thanks for trusting us with your insurance needs! - Esther"
Lore F
March 20, 2026
"Esther and Jess were amazing and made the job seamless and straightforward. Great company and even greater customer service!"
"Thank you so much for your kind words! I'm thrilled to hear that Jess and I could make the process seamless and straightforward for you. We truly appreciate your support and look forward to assisting you again in the future! -Esther"
Lewis Preston
March 19, 2026
"Excellent customer service and great customer support!"
"We’re glad you found our pricing great and our customer service excellent. Providing strong support and a smooth experience is always our priority. We truly appreciate your support! – Esther"
Oseni Adekunle
March 19, 2026
"Sena really attended to me very well ,she is indeed a good staff and agent ,I gave her 99 percent"
"Thank you. We are striving to get her to 100%"
Sheilah Sterling
March 19, 2026
"A person responded as promised and did the research requested. Very efficient and cordial"
"Thank you very much for your kind words! I’m glad my team could provide the information you needed promptly and efficiently. Looking forward to assisting you again in the future! - Esther"
Ambrose Ehizojie
March 17, 2026
"Pleasant and very effective"
"Thank you for the great review! We’re happy to hear you found our motorcycle insurance both reasonably priced and effective. Providing smooth, reliable service is always our goal, and we truly appreciate your support. – Esther"