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State Farm® Insurance Agent Esther Smith

5 out of 5 average rating (169 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Comfort “Commy”

November 15, 2023

5  out of  5 rating by Comfort “Commy”
"Esther is the best I have met, her customer service is top notch, I’m a happy customer"

Ayo Ade

November 14, 2023

5  out of  5 rating by Ayo Ade
"They offer good service"

Xavier Graham

August 3, 2023

5  out of  5 rating by Xavier Graham
"Fantastic customer service with extreme patience."

sam cromwell

July 27, 2023

5  out of  5 rating by sam cromwell
"I have dealt with numerous Insurance Companies and Agents. Be they Auto, Rental etc. My experience with Esther Smith will surely be indelible. Her explanations relating to policy options or choices were consumate. Above all, the politeness in her communication, soothes tensions. I would not shudder or wobble to recommend Esther Smith to relations, friends and compatriots. Esther Smith is indeed is a REAL Deal. Thanks to my Brother Isaac Tandoh, who introduced her to me."

Octavia Pollard

July 24, 2023

5  out of  5 rating by Octavia Pollard
"I had the pleasure of speaking with State Farm Agent Iveth. She was courteous, polite and very patient. First impressions are everything. The process was short and sweet but the overall experience was amazing because of people like Iveth!"

Jill Koepke

July 13, 2023

5  out of  5 rating by Jill Koepke
"Wonderful agency. I’ve dealt with both Katherine and most recently Iveth. They couldn’t be more helpful and professional. Very friendly and personable. They always take care of any circumstance immediately. We’ll done. I’m so glad I’ve taken my business here. Thank you Jill Koepke"

Tracy Nixon

July 7, 2023

5  out of  5 rating by Tracy Nixon
"I reached out today for a quote… Iveth was awesome. She went step by step explaining coverage and options. Iveth was knowledgeable, personable and patient. It’s refreshing to know customers service still matters. Thank you!"

Jessica F

July 7, 2023

5  out of  5 rating by Jessica F
"I have been with State Farm for a long time. When my previous agent retired, I was transferred to Esther Smith. I greatly appreciated Arika Ferron took the time to review my auto and homeowners insurance and made appropriate updates to my plan. She was very professional and knowledgeable."

Olusegun Sanyaolu

May 15, 2023

5  out of  5 rating by Olusegun Sanyaolu
"Great experience! Such a professional"

pauline polite

April 4, 2023

5  out of  5 rating by pauline polite
"Vicki was very helpful and answered my questions"

Benjamin Chinn

April 3, 2023

5  out of  5 rating by Benjamin Chinn
"I called and paid my car insurance with no hassle was quick and easy"

Juan Dean

March 30, 2023

5  out of  5 rating by Juan Dean
"This process was a breeze.Vicki made this process fast and easy."

zak Solomon

March 29, 2023

5  out of  5 rating by zak Solomon
"Excellent Statefarm agency. They respond to customer requests quickly and professionally. Vicki provided good service. I gladly recommend"

Dennis Obigwe

March 23, 2023

5  out of  5 rating by Dennis Obigwe
"Great experience working with Esther and her practice. She is professional and has expertise in the field."

Paulette Young

March 21, 2023

5  out of  5 rating by Paulette Young
"I spoke to Ms/Miss Vicki, I was a little frantic, regarding the fear of losing my car insurance and she calmed me down, by being extremely helpful. Plus, she explained everything to me and all the necessary steps to make sure that I had proper car insurance, for my vehicle."

Patrick Murphy

March 21, 2023

5  out of  5 rating by Patrick Murphy
"Ms Esther is great her staff is better they take care of me at all times.I never had any problem. 😆"

Jacqueline Osuji

March 17, 2023

5  out of  5 rating by Jacqueline Osuji
"Wonderful experience for the past several years!"

Alphonso Jones

March 9, 2023

5  out of  5 rating by Alphonso Jones
"Esther and her team are wonderful. Spoke with Vicki today and she was very helpful"

Jacqueline Beale

March 4, 2023

5  out of  5 rating by Jacqueline Beale
"I had the pleasure of speaking with Vicki McClenton. She was courteous, professional and extremely helpful. She took the time to research my inquiry and expeditiously and accurately responded back. She was patient with my questions and exuded a client focused demeanor."

John Koroma

March 3, 2023

5  out of  5 rating by John Koroma
"Best customer service"

Angela Douglas

March 2, 2023

5  out of  5 rating by Angela Douglas
"Vicki (Statefarm) was very pleasant and helpful. She was very polite and patient and kind"

Thelma Barnes

March 1, 2023

5  out of  5 rating by Thelma Barnes
"Vicki was the person I spoke with. I told her my brother who have insurance policies with you and is sick and was late opening his mail. She said the policies had not lapsed and suggested I pay his policies with a debit card since I don’t live in Maryland. She was very helpful and professional. Thank you for your excellent service. I gave her 5 stars."

Ana Sotelo

March 1, 2023

5  out of  5 rating by Ana Sotelo
"My father has been with Esther for a while now, they’ve always been so helpful, every time we call everything is so easy and fast! Today I had to make a change to my account and Vicky made the changes so quick and efficiently the call took no more than 5minutes. Thank you!!"


February 20, 2023

5  out of  5 rating by Damien
"Vicki was extremely helpful, she truly took on the issue and worked to serve every need for the best outcome. I was very pleased with her customer service. Thank you so much Vicki!!"

Nessa Yes

February 20, 2023

5  out of  5 rating by Nessa Yes
"The staffs are really nice and understanding....."